HIPAA Compliance
Your Privacy Matters
SI Joint Relief is owned and operated by StreamCities, LLC. We understand the importance of protecting patient privacy and healthcare-related information. We are committed to maintaining appropriate safeguards designed to help protect sensitive information submitted through our website, forms, communication systems, and patient engagement tools.
Our goal is to help connect individuals suffering from SI Joint pain with qualified healthcare providers while maintaining respect for privacy, confidentiality, and data security.
Commitment to Privacy & Security
SI Joint Relief utilizes modern security practices designed to help protect personal and healthcare-related information shared through our platform.
We are committed to implementing reasonable administrative, technical, and operational safeguards intended to support the protection of sensitive information.
Our systems are designed to support:
Secure lead submissions
Protected communication workflows
Controlled access to information
Secure data transmission
Healthcare-related communication management
Patient inquiry routing
Information We May Collect
When patients or healthcare providers contact us, we may collect information including:
Full name
Telephone number
Email address
Zip code or geographic location
Healthcare specialty or practice information
General inquiry details related to SI Joint pain or treatment interests
Information submitted through our platform is used solely for:
Responding to inquiries
Connecting patients with healthcare providers
Scheduling consultations
Providing educational information
Coordinating follow-up communications
No Medical Advice
SI Joint Relief and StreamCities, LLC do not provide medical diagnosis, treatment recommendations, or emergency medical services.
Information provided through this website, AI assistant, phone system, or communication platform is for educational and informational purposes only.
Patients should always consult directly with a qualified healthcare provider regarding medical concerns, diagnosis, and treatment options.
AI-Assisted Communication
Our platform may utilize AI-assisted chat, voice, SMS, email, or automated communication technologies to improve response times and help connect patients with healthcare providers.
These technologies are designed to:
Answer general educational questions
Route inquiries appropriately
Assist with scheduling
Collect contact information
Improve communication efficiency
Automated systems do not replace licensed medical professionals and do not provide medical advice.
Data Protection Measures
We utilize reasonable security measures designed to help protect submitted information, including:
Secure communication protocols
Access management controls
Encrypted data transmission where applicable
Restricted administrative access
Secure hosting infrastructure
While no system can guarantee absolute security, we take privacy and security seriously and continually work to protect submitted information.
Patient Communication Consent
By submitting your information through our website, forms, chat systems, or phone systems, you consent to being contacted by SI Joint Relief and/or StreamCities, LLC regarding:
SI Joint pain information
Appointment coordination
Physician referrals
Educational resources
Follow-up communications
Communications may occur through:
Phone calls
SMS/text messaging
AI-assisted communication systems
Message and data rates may apply. Patients may opt out of communications at any time.
Healthcare Provider Inquiries
Healthcare providers seeking information regarding SI Joint Fusion technologies, products, or educational discussions may be connected directly with James McCarthy, an independent distributor serving Southern Florida with extensive spine industry experience.
Healthcare provider information submitted through this platform is used solely for professional follow-up and educational discussions.
Third-Party Providers
SI Joint Relief and StreamCities, LLC may utilize secure third-party communication, hosting, scheduling, CRM, or automation providers to support platform functionality and communication workflows.
Contact Information
If you have questions regarding privacy, security, or communication practices, please contact:
SI Joint Relief
Owned and Operated by StreamCities, LLC
Phone: 702-403-2916
Email: [email protected]
Disclaimer
Nothing contained on this website, within our communications, or through our automated systems should be interpreted as medical advice, legal advice, or a guarantee of treatment outcomes. Always consult a qualified healthcare professional regarding any medical condition or treatment decision.